Make More Happen winner toolkit

Onboarding Toolkit 18

Congratulations!

You’re a Make More Happen Award winner! Liberty Mutual is proud to celebrate you, our agent partners and their nominated nonprofits, for the positive change you’re making locally. We’re excited to collaborate with you and inspire others in your community to create positive change too.

About the Make More Happen Awards

Financial support for community nonprofits

The nominated nonprofit has received an initial $5,000 donation commitment and a chance to double it to $10,000 through a voting campaign for your local community.

Promotion for your cause and business

The Make More Happen Awards offers a chance to have fun celebrating a cause you’re passionate about, while also letting your community know that you’re a company that cares. We encourage you to be creative, using video and photos, email and social media to rally your community to vote for your story.

Our partner, Tilson PR, will do all the work to reach out to your local media outlets about your Make More Happen story and provide coaching for media interviews where appropriate. The team has supported Make More Happen teams since 2016, helping raise awareness about nonprofit causes in hundreds of communities across the country.

Program contacts

Colleen Flynn
Marketing Manager
Liberty Mutual
email
o: 617.502.5517
Jackie Rodriguez
Senior Vice President
Tilson PR
email
o: 561.998.1995
Brianna Pisacane 
Account Manager
Tilson PR
email

FOX 17 WXMI (video)

Let’s get started!

Below are the first items to prepare for ahead of your voting story launching next month.

Plan your content

Within the month you are featured, you must receive 750 votes on your story to receive the additional $5,000 donation, so make sure you promote it in every way possible! Reach out to Colleen to brainstorm content ideas or to connect with a past Make More Happen winner to hear about their experience and strategy.

Approve your Make More Happen blog post

We will write your voting story from the information provided in your award application. Look out for an email from Colleen with the draft and suggested photo. All individuals in the photo must complete a media waiver.

Please give feedback or approval within two business days from both the agency and nonprofit. The story then will be published on this site for you to promote during the voting period.

Approve your first press release

To help publicize your Make More Happen story and the nonprofit's mission, Tilson PR will pitch a press release to all your local media outlets. Your press release draft will be included with the voting story draft and we ask for feedback or approval within two business days. Please also provide Tilson PR with any media contacts you have where they can make a direct pitch, but please don't reach out to media directly to avoid confusion.

Voting

What to expect during the voting period

Promote your story

Use agency and nonprofit communication channels to promote your Make More Happen story and get people to vote by either clicking the vote button, leaving a comment, or both! With a solid plan of action, teams typically reach their voting goal within the first two weeks.

We will promote your story across our independent agent Liberty Mutual and Safeco Insurance channels. Tilson PR will pitch your story to media and while placements are not guaranteed, they will share all media placements with you as they come in.

Track your votes

Each vote button click will automatically add a tally to the vote count. Occasionally there is a minor website lag when tallying votes. Clear your browser cache and refresh the page the see the updated count.

Reaching 750 votes earns the additional $5,000 donation and begins part two of our media activation: taking the large check photo for the second round of press outreach.

Promote your $10K!

After reaching the voting goal, Tilson PR will confirm details and mail the large check to the agency's territory manager. The S/TM then will coordinate a time to meet and provide the large check for a PR photo. This photo will accompany the second round of press outreach that Tilson PR conducts. See below for more information on the large check photo presentation.

Onboarding Toolkit 21

Large check photo

Setting up the photo

  • A photographer is NOT provided and someone on your team will need to take the photo.
  • Use a high-quality camera on a smart phone to capture the image.
  • We request at least one person each from the agency, nonprofit and Liberty Mutual be in the photo.
  • Other than that, include up to seven people in your photo and please provide a name, title and organization for each person in the photo when you send it.

Taking the photo

  • We prefer landscape orientation in front of either the agency or nonprofit logo.
  • Make sure all eyes are open, everyone is looking at the camera and smiling.
  • Feel free to take a variety of standard photos as well as more fun and creative versions to use in agency or nonprofit newsletters, etc.
  • Have each person complete the 2026 Make More Happen photo release form.

Sending the photo

  • Send the photo in the highest image quality possible, (such as “Original size” on an iPhone.) Make sure the format is JPG or PNG (not HEIC).
  • We love variety so send a combination of standard and fun options.
  • Send photos to Liberty and Tilson PR within one week of taking the photo.
  • IMPORTANT: Include everyone’s name, title and organization for the caption Tilson PR will send in the media press release.

Onboarding Toolkit 22

Social media

Tag us!

Follow and like Liberty Mutual on all social media channels and be sure to tag us so we can engage with your content!

Donation details

Nonprofit W9 form

  • Send a signed copy of a W9 for the nonprofit to Liberty Mutual as soon as possible.
  • Form must be completed on the October 2018 version. Earlier versions of the W9 form cannot be accepted.
  • If the check should go to a local chapter address instead of a national organization address listed on the W9 form, please reach out to Liberty to see if special arrangements can be made.

When will the nonprofit receive the actual check?

  • The nonprofit will receive one check for the total donation amount in about 30-60 days from the end of the voting period.
  • The check will be sent directly to the nonprofit.
  • If you feel that there has been a delay, or the check is lost, please contact Liberty.

Fidelity Charitable

  • Donations are made through a third-party donation custodian, Fidelity Charitable.
  • The nonprofit may be contacted be a Fidelity Charitable representative for due diligence and to confirm donation details.

Important info, FAQ's and to-do's

Checklist

  • Let people know now about the voting and how to support your nonprofit ahead of the voting.
  • The voting period begins on or around the first day of the month and ends on or around the last day of the month. Exact dates will be confirmed on your kick-off call.
  • Tilson PR will start pitching your first $5K press release one week before the voting period.
  • Your voting story will publish at least one day ahead of the start of your voting period.
  • Schedule the check presentation photo and meet up as soon as possible after reaching 750 votes.
  • Send your check presentation photo to Liberty and Tilson PR within one week of the meeting.
  • Tilson PR will begin pitching your $10K press release as soon as they receive the check photo.

Media FAQ's

Press and media

  • Do I need to approve both the $5K and the $10K press releases? You only need to approve the initial $5K press release. Tilson will adjust the same release for the second round of pitching, so no additional sign-off is required. As soon as they receive the check photo and waivers, they will begin pitching.
  • What if media contacts me? To avoid confusion on pitching your press release and conducting follow up with media, please forward all media requests and inquiries to Jackie and Brianna at Tilson PR.
  • Should I contact people I know in the media? Please forward your contacts to Jackie and Brianna, but feel free to let them know that Tilson PR will be contacting them about your story.
  • When will I be notified if I receive media coverage? Media coverage is not guaranteed, but we we will share secured stories in real time so you can share them out to your networks. We will also provide a full recap towards the end of the MMHA season program.
  • Why don’t I see immediate media coverage? Media outlets typically work 1-2 weeks in advance while some post content within a few days of receiving the news. If there is breaking news, this could also affect the timeframe of the news coverage.

Agency to-do list

  1. Post award announcement following the onboarding call.
  2. Plan, create and schedule content for the voting period.
  3. Approve Make More Happen voting story and sign photo waivers.
  4. Approve press release with Tilson PR.
  5. Promote, promote, promote!
  6. Participate in large check presentation and photo, sign any additional photo waivers, and send photo with caption information.
  7. Thank your supporters.

Nonprofit to-do list

  1. Send a signed W9 form for the organization to Liberty.
  2. Plan, create and schedule content for the voting period.
  3. Approve Make More Happen voting story and sign photo waivers.
  4. Approve press release with Tilson PR.
  5. Promote, promote, promote!
  6. Participate in large check presentation and photo. Sign any additional photo waivers needed.
  7. Thank your supporters.

Territory Manager to-do list

  1. Post or reshare social media content to promote your agency winner during the voting period.
  2. Work with your Marketing Consultant on opportunities to promote your winner within your region.
  3. Confirm your shipping address to receive the large check.
  4. Schedule and participate in the large check presentation and photo meet-up with agency and nonprofit. If needed, Tilson PR can help schedule this.
  5. Congratulate your agency winner following the large check presentation on social, email and events.

Canva, logo and copy downloads

Please reach out to Liberty with questions about logo use or if you need a different type of file.

There are a number of Canva templates created for Make More Happen winners. You can set up a free account to drop your photos, change the text and add quotes and logos into our pre-made templates. Or feel free to create your own images for social media.

*Please create a copy of the Canva file before customizing it.*